At RwandaPhoneBook, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website. We are committed to maintaining the confidentiality and security of your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

By using our website, you agree to the practices described in this policy.


Personal Data Collection

We collect personal data when you visit our website, subscribe to our newsletter, contact us, or engage with our services. The types of personal data we may collect include:

  • Contact Information: Name, email address, phone number.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and browsing activity.
  • Cookies: As detailed in our Cookie Policy, cookies are used to collect information on your preferences and online behavior.

We do not collect sensitive information such as racial or ethnic data, political opinions, or health-related data unless required by law.


Cookies

Our website uses cookies to enhance your user experience, analyze website traffic, and provide personalized content and advertisements. Cookies help us remember your preferences and improve the performance of our website.

For detailed information about the cookies we use, please review our Cookie Policy.


Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. After that period, your data will be securely deleted or anonymized.

You can request the deletion of your personal data at any time, and we will honor such requests, provided there is no legal obligation to retain the information.


Security Measures

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

These measures include:

  • Encryption protocols
  • Secure servers
  • Regular security assessments

Despite these efforts, no data transmission over the internet or electronic storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.


Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from individuals under 16 without parental consent.

If we discover that we have collected personal data from a child under 16 without consent, we will delete the information as soon as possible.


Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

  1. Right to Access: You can request a copy of your personal data that we hold.
  2. Right to Rectification: You can request the correction of inaccurate or incomplete data.
  3. Right to Erasure: You can request that we delete your personal data.
  4. Right to Restrict Processing: You can request that we limit the use of your data.
  5. Right to Object: You can object to the processing of your data for marketing purposes or other legitimate interests.
  6. Right to Data Portability: You can request your personal data in a machine-readable format for transfer to another provider.

To exercise any of these rights, please contact us using the details provided below.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Any significant changes to this policy will be communicated via email or through a notice on our website.


Contact Information

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

  • Email: [email protected]
  • Phone: +250 785 987 654
  • Address: 123 Gold Street, Kigali, Rwanda

We are here to help you with any privacy concerns you may have and will respond promptly to all inquiries.